{"id":7643,"date":"2022-10-28T12:42:39","date_gmt":"2022-10-28T10:42:39","guid":{"rendered":"https:\/\/www.logalty.com\/blog\/2022\/10\/28\/evita-el-fraude-online-y-genera-confianza-comercial-en-las-relaciones-digitales-con-idon-en-microsoft-teams\/"},"modified":"2023-03-06T15:18:46","modified_gmt":"2023-03-06T14:18:46","slug":"prevent-online-fraud-and-build-business-trust-in-digital-relationships-with-idon-via-microsoft-teams","status":"publish","type":"post","link":"https:\/\/www.logalty.com\/en\/blog\/2022\/10\/28\/prevent-online-fraud-and-build-business-trust-in-digital-relationships-with-idon-via-microsoft-teams\/","title":{"rendered":"Prevent online fraud and build business\u2019 trust in digital relationships with IDon via Microsoft Teams"},"content":{"rendered":"

Now is the time for change. Currently, communication has evolved and immediacy has become one of the greatest differentiating factors in all sectors. This forces companies to adapt to the new times and to establish new ways of connecting with their clients<\/strong>.<\/p>\n

One of the channels that has revolutionised the way organisations communicate, both internally and with clients, is the video call<\/strong>. It is a form of contact that allows us to recover the trust, closeness and power of face-to-face communication via a digital environment.<\/p>\n

For the continuity of this growth, there is one factor that is imperative for businesses: having the guarantee of operating in secure environments with agile and robust identification<\/strong> that avoids lengthy processes that discourage the consumer and which, in turn, prevents cyber fraud attempts.<\/p>\n

Traditionally, corporate identity theft and counterfeiting increases after natural disasters and economic crises. Commercial fraud primarily focuses on obtaining financing, consumer credit and defrauding insurance companies.<\/p>\n

In Spain, according to data provided by TransUnion, the most common illegal practices<\/strong> during the second quarter were identity theft in the telecommunications sector with an increase of 152%, abuse of retail promotions with an increase of 42%, and misrepresentation in online communities with an increase of 11%.<\/p>\n

In addition, suspicious behaviour in Spain intended to deceive companies grew by 12% in the second quarter of the year compared to the first quarter. On a positive note, Spanish insurance companies have reduced suspected fraud attempts by 9% compared to the same period last year.<\/p>\n

These practices are also important at the international level. This is evidenced by the fact that according to a study by TransUnion, attempted technological fraud against insurance companies grew by 159%<\/strong> from April to June, compared to an increase of 134% in the first quarter of the year. In addition, on a positive note, there was an overall decrease in suspected attempts of digital scams, which decreased by 14% compared to the same period in 2021.<\/p>\n

To address this issue, Logalty is the best solution thanks to IDon, a collaborative application embedded with Microsoft Teams that allows you to meet, identify, manage and sign transactions in real time, all within the same call, providing a unique user experience. The perfect way to digitalise any company\u2019s business model in order to successfully move into the telematic era and increase competitiveness!<\/p>\n

It is worth noting that IDon is the only solution on the market capable of performing all these operations within the Microsoft Teams environment, where there are currently 270 million active users per month. IDon is therefore a very powerful and flexible solution that is easily adaptable to the work environment.<\/p>\n

Advantages of IDon<\/strong><\/h5>\n

Commence with user identification, continue with document, operational and client management, and conclude, if you need to, with Logalty\u2019s electronic signature within the video call itself. All in the same \u201cend to end\u201d solution with Logalty\u2019s technological security and legal guarantee, and the trust of Microsoft. These are the advantages we offer with this service:<\/p>\n

For you:<\/strong><\/p>\n