eIDAS qualified electronic delivery service, the most robust on the market

  • The eIDAS qualified electronic delivery service is the notification method that offers the greatest legal certainty, with the burden of evidence falling on the recipient, who bears responsibility for proving that evidence is invalid.
  • This type of solution represents a turning point in sending notifications to high-risk clients.

The implementation of Regulation (EU) eIDAS No 910/2014 of 23 July is bringing about significant changes in the way parties interact with one another, laying the foundations for Europe-wide communication and the creation of a sole digital market. Here at Logalty, as a trust service provider and third-party by interposition, our solutions are developed based on the eIDAS provisions.

Some regulations govern issues that are shared by different sectors, such as the GDPR, while others are more specific to a single sector, like SEPBLAC (Spain’s Executive Service of the Commission for the Prevention of Money Laundering and Monetary Offences). Some companies, depending on their nature, may need to send communications with high probative value in the event of a dispute so that they can demonstrate their compliance with said regulations. 

Credible notification, inverting the burden of evidence 


Logalty offers its clients an eIDAS qualified electronic delivery service, the most legally robust and secure method to use in the event of a dispute.

These notifications reverse the burden of evidence by providing the sender with reliable evidence of delivery, undeniable evidence and presumption of the integrity of the data and qualified time-stamping of critical milestones inherent to the process by guaranteeing that they are sent and received by a person whose identity has been verified.

In other words, the recipient must prove that they have not been able to gain access to the documentation contained in the notification. This kind of solution represents a turning point in sending notifications to clients that pose a high risk of objection, in which the mechanics surrounding the delivery and receipt of the communication leave no room for doubt that it was successful, as the communication is made available to the recipient – who has been duly identified – in the most secure way possible.

This process involves a number of steps: 

  • Sending the notification alongside a qualified certificate that can only be issued by a trust service provider that has been authorised under the eIDAS regulation.
  • The sender and recipient are both reliably identified.
  • Certified time stamps are given indicating the date and time that the notification is sent and received.
  • The identification of the recipient is indicated in a certificate prior to delivery
  • The integrity of the content of the sending and receipt of the documentation is guaranteed, ensuring that it has not been manipulated in any way during any of the phases.

What does Logalty certify via the eIDAS verifiable electronic notification? 

As with the rest of its solutions, Logalty concludes the service by issuing a unique certificate containing the details of the delivery of the documentation: 

  • Sending documents by an identified sender
  • Identity of the recipient of the notification
  • Content integrity
  • Details of the delivery
  • Date and time of sending and receipt